Safeguarding

Creating a Safe, Positive Environment for All

At City of Canterbury Swimming Club, the safety and wellbeing of every member is our highest priority. We are committed to providing a safe, inclusive, and enjoyable environment where children, young people, and adults can develop their swimming and thrive in sport.

Our Safeguarding Commitment

CCSC follows Wavepower, the Swim England safeguarding policy and procedures framework. This ensures that everyone involved in our club — swimmers, coaches, volunteers, and parents — can participate in a safe, supportive environment in line with current legislation and best practice.

View Wavepower Guidance (Swim England)

Our Welfare Officer

Our designated Welfare Officer, Hannah Lamb, is responsible for safeguarding matters within the club and acts as the first point of contact for swimmers, parents, and carers with any concerns relating to child welfare or safeguarding.

All concerns are always treated with confidentiality and sensitivity.

What To Do in an Emergency

If you believe a child is in immediate danger, contact the appropriate agency straight away:

• Police (999 in an emergency, 101 otherwise)

• Children's Services – Canterbury: Kent Children's Social Work 03000 41 11 11 (Mon-Fri 9am-5pm) or 03000 41 91 91 (out of hours)

• NSPCC Child Protection Helpline – 0808 800 5000 (24/7)

Please make a note of who you spoke to, their contact details, and any reference number. Afterwards, please inform our Welfare Officer and Swim England's Safeguarding Team.

Additional Support & Resources

• Childline – 0800 1111 | http://childline.org.uk/ (free, confidential support for young people)

• NSPCC Child Protection Helpline – 0808 800 5000 (24 hours)

• NSPCC Child Protection in Sport Unit – 0116 366 5626 | cpsu@nspcc.org.uk

• MIND – 0300 123 3393 | http://mind.org.uk/

• Young Minds – 0808 802 5544 | http://youngminds.org.uk/

• Samaritans – 116 123 | https://samaritans.org/

• Kooth – Online mental wellbeing support | https://kooth.com/